Refund policy
We want you to be fully satisfied with your purchase from The Woodturner's Companion (operated by Digital Product Shop). We offer a 30-day money-back guarantee on all of our digital products.
If you are not satisfied with your purchase for any reason, you may request a full refund within 30 days of your order date — even if you have already downloaded the files.
How to request a refund
To request a refund, please reach out through our contact page with the email address you used at checkout and your order details. We'll process the refund back to your original payment method as soon as possible.
Need help first?
If something isn't working as expected, we'd love the chance to make it right before you request a refund. Reach out through our contact page and we'll get back to you as soon as possible.